Success Stories

At Sawyers Control Systems, we truly understand the importance of fostering strong relationships while providing exceptional customer service for our clients.

This commitment to excellence has helped us cultivate lasting partnerships with our clients. As their needs have evolved over the years, we have been there right alongside them, adapting and growing together.

We are truly honored when our clients choose to share their experiences with others, creating connections one connection at a time. Thanks to their trust, Sawyers thrives almost entirely on referrals.

Below, you will find just a few Success Stories that highlight our collaborative journey.

To protect the privacy of our clients, names are not included.

Success Story One

Our very first client at Sawyers is still a client today!

Before Sawyers was officially a company, Tom, the founder of Sawyers, had its first client.

It all began with Tom and one truck, and the client’s interest in cutting edge technology.

His family was moving into their new home, and he wanted to use technology throughout the house. Sawyers created a smart home for them long before it became the standard it is today!

Sawyers automated the thermostat, the lights in the house, and driveway alerts, as well as provided security and fire protection for his growing family.

In the late 1980’s, his original home was featured in articles on home automation. A follow-up article about home automation was written 25 years later. Because of the original, thoughtful design and innovation, the system was still performing as it was intended to do!

As the relationship grew, the client brought Sawyers into his manufacturing plants to provide the same type of innovation to his commercial facilities. Sawyers still maintains systems running his manufacturing plants to this day.

After initially working on his manufacturing plants, Sawyers then created systems for his mother’s house, his sister’s house, and some of his employee’s homes. A testament to the quality of the relationship and the work provided.

As the kids have grown up and become part of the business, Sawyers has also provided automation and security for peace of mind for his children and grandchildren’s homes, and family business.

39 years and counting, our relationship continues to grow.

Success Story Two

“When I find a good contractor, I like to keep working with them again and again.”

30 years ago, a client of Sawyers was building a mountain retreat. It was a place he and his family would go to relax and enjoy on weekends and during the summer.

He wanted a home automation system back in the early years of smart homes. Sawyers automated the house temperature, fire and security protection, lighting controls, as well as music for the pool area, the TVs, and the network. (What did Sawyers do with TVs? Network?)

The client and Sawyers fostered their relationship, which led to working on a first store of the client’s Mid-Atlantic grocery store chains 20 years ago, which led to a second store, that led to other retail stores he owns. Sawyers still maintains security and fire systems as well as camera systems in all those locations.

For the grocery stores, Sawyers also installed facial recognition cameras, special cameras that integrate with point of sales machines, and video surveillance that helps with slip and falls, parking lots, weather, fender benders, and deterring crime. (Is anything missing?)

Do we mention the Tom Hart/Wayne Hoarder story/connection? If so, how to do succinctly?

Because of consistently providing superior results, Sawyers was brought into the client’s place of worship to maintain security system, camera system, and networking systems for that facility, and the special needs home the place of worship supports. Each location customized to fit their specific needs, and modifying things as needs have changed throughout the years.

Recently in a meeting about automating his new main residence and updating the status of the building of a new store, the client recently shared with Tom, “when I find a good contractor, I like to keep working with them again and again.”

At Sawyers, we never lose sight of the importance of taking care of our clients every day so we can work together again and again.

Success Story Three

The importance of doing the right thing

Sawyers often partners with builders to create the solutions for residential clients. (Is it contractor or builder? Residential only partner with them?)

One memorable story involved a builder who reached out to us after a tree fell on a client’s house, setting off the house alarm. The alarm company wouldn’t come out to work on it because they told her, there’s no power in her house so why should they fix anything?

However, the client wanted it fixed because it was still going off. Even though she wasn’t going to be able to live there for a while, she wanted it to work properly.

The builder contacted Sawyers, and we took care of her alarm.

This collaboration led us working to with the builder not only on her home but also on her son’s home, her best friend’s home, her best friend’s daughter’s home, and many more homes. We understand the importance of doing the right thing and working together to take care of our clients, especially in a stressful situation.

(I switched out another story for this and will share why offline.)